Privacy Policy

How NeuroFarm Analytics collects, uses, and protects your personal data.

1

Information We Collect

We collect information you provide directly, such as your name, email address, and company details when you contact us or use our services. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies when you interact with our platform.

2

How We Use Your Information

Your information is used to provide, operate, and improve our AI-driven agriculture intelligence services, including crop monitoring and predictive analytics. We use it to communicate with you, process your requests, ensure platform security, and comply with legal obligations. We do not sell your personal data.

3

Data Sharing & Disclosure

We may share your data with trusted service providers who assist in platform operations (e.g., hosting, analytics) under strict confidentiality agreements. Disclosure may also occur if required by law or to protect our rights. We do not share personal data with third parties for their independent marketing purposes.

4

Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

5

Your Rights & Choices

You have the right to access, correct, or delete your personal data. You can opt-out of marketing communications at any time by using the unsubscribe link. You may also manage cookie preferences through your browser settings. To exercise your rights, contact us at privacy@entregas.net.

6

Policy Updates & Contact

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. For any questions regarding this Privacy Policy, please contact us via email at privacy@entregas.net or visit our contact page.

How can I get technical support?Our dedicated support team is available via email at support@entregas.net or through the contact form on our contact page. We aim to respond to all inquiries within 24 hours on business days.
What are your support hours?Our customer support operates Monday to Friday, from 9:00 AM to 6:00 PM Eastern Time. For urgent issues outside these hours, please email us and we will prioritize your request.
Can I schedule a consultation for my farm?Yes, you can schedule a personalized consultation with our agri-tech specialists. Please visit our contact page to request a meeting, or call our office at (657) 487-3292.
Where can I find documentation or user guides?Comprehensive documentation, API guides, and tutorial videos are available in the resources section of our website. If you need further assistance, our support team can provide direct guidance.
How do I report a data discrepancy or platform issue?Please report any technical issues or data inaccuracies directly to our support email: data-support@entregas.net. Include details such as field location, time frame, and screenshots if possible for faster resolution.